Contact us

We cannot help if it’s about your phone line, phone bill, or broadband. If it is, you’ll need to contact your phone or broadband provider.

Call us

We’re open:
Monday-Saturday, 9am-6pm
Sunday, 9am-1pm
Public holidays, 9am-5pm (closed Christmas Day)

Relay UK Team
Internal Box 14, Telephone House
170 – 175 Moor Lane
Preston
Lancashire
PR1 1BA

We’ll aim to get back to you in five working days from receipt of your letter.

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We'll get back to you in five working days.

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